- Rosedale location. Close to public transport
- Permanent position, Monday to Friday.
- Supportive and diverse team
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Gemini Albany is a culturally diverse site, with a cheerful and productive team who all work incredibly well together: Everyone works to the same goal, sharing their talents and knowledge. Established in 2018, the site is relatively new and the equipment, tools and facilities are modern and well looked after. It is centrally based on Auckland's North Shore, close to all major motorways and public transport routes. There’s plenty free parking out the front, and many lunch bars and cafés nearby. Every Thursday, the team enjoys a free staff lunch on site.
The Opportunity
We have an exciting opportunity for Customer Service Officer to join the team at Gemini Albany, Rosedale.
We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.
Permanent position. Monday to Friday. 42 hours per week.
Apply or call us today on (09) 414 4501
Role responsibilities
- Ensuring the environment is always customer friendly
- Greeting customers on arrival.
- Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
- Contacting customer to ensure that they are satisfied with the AMA experience
- Telephone and email correspondence
- Supporting management with inventory (parts, paint, consumables etc)
- Liaise with insurance providers regarding claims/repairs
Does this sound like you?
- Proven experience within a Customer Service position
- Highly professional and personable with strong relationship building skills
- Strong systems experience and competent computer abilities
- Excellent verbal and written communication skills
- Ability to meet strict deadlines
- Able to work effectively and collaboratively with the team
Benefits
- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families
- Free shares in AMA Group, the only dedicated collision repair business on the ASX
We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.
AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.
No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.
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