What you'll do
As a Product Consultant, you will be part of the agile development cycle in the Regnology area during the introduction/extension of our Abacus software product Abacus Banking with the main focus on client facing support activities. This entails:- Answering/solving, routing and following up client requests via telephone, mail or ticket system
- Understanding regulations and/or business/client specific requirements of the national and international Banking Authorities, e. g. regarding liquidity, own funds, credit risk, AnaCredit, FinRep, loan and statistical reporting.
- Collecting all required data for a ticket to verify, analyze and reproduce of errors
- Understanding the applications, modules and components in order to find the quickest way to solve issues
- Identifying critical tickets and escalating these to the responsible teams
- Define, create and report ticket statistics according to SLAs
- Maintaining the FAQ page
Close collaboration with national and international colleagues at all levels and skills within the organization, e.g. Software Engineers, Architects, etc.
Why we should decide on you
- Successfully completed university studies in the field of business administration, computer science or natural sciences.
- Experience in regulatory reporting of credit institutions (loan)
- Experience in the fields of banking and accounting.
- Very good (spoken and written) English language level; German language knowledge is an advantage
- Affinity to IT and to technologies such as XML, SQL or XBRL would be a plus.
- Client- and service oriented, friendly and communicative
- Works well under pressure and extremely tight deadlines
- Experience with Customer issue tracking applications
- Experience in working in an ITIL process conform environment
Why you should decide on us
- Let’s grow together – our start-up character enables you to design our future
- We promote remote working and flexible working hours to create a positive work-life balance
- We provide you with the opportunity to take on responsibility and participate in international projects
- We offer you a stable job that is not affected by crises
- We offer numerous individual and wide-ranging training opportunities, in addition to our buddy-program
- We are proud of our positive working atmosphere characterized by a supportive team across different locations and countries and transparent communication across all levels
- Together we're better - meet your colleagues at our numerous team events
- We care about body and soul, we offer you numerous benefits such as meal vouchers & free drinks at the office
- To get a first impression, we only need your CV and look forward to meeting you in a (personal/virtual) interview!
Recognizing the benefits of working in diverse teams, we are committed to equal employment opportunities regardless of gender, age, nationality, ethnic or social origin, disability, and sexual identity.
Are you interested? Apply now!
https://www.regnology.net
Any questions? Feel free to get in touch:
recruiting@regnology.net
Über uns
Regnology ist ein international führender Anbieter für innovative Lösungen im Bereich Regulatory, Risk und Supervisory Technology (RegTech/RiskTech/SupTech), für AEOI und Steuerreporting sowie für Services für das aufsichtsrechtliche Meldewesen entlang der regulatorischen Wertschöpfungskette. Regnology ist seit 25 Jahren ein Partner für Banken und Regulierungsbehörden. Bis Ende 2020 war das Unternehmen Teil der BearingPoint-Gruppe und firmierte unter dem Namen BearingPoint RegTech. Seit dem Verkauf des RegTech-Geschäfts an das Private-Equity-Unternehmen Nordic Capital ist das Unternehmen unabhängig. Im Juni 2021 hat sich das Unternehmen mit Vizor Software zusammengeschlossen und kürzlich den Namen in Regnology geändert. Insgesamt nutzen mehr als 7.000 Firmen, darunter Banken, Versicherungen und Finanzdienstleister, Reporting-Lösungen von Regnology. Gleichzeitig setzen mehr als 50 Aufsichtsbehörden und Steuerbehörden auf fünf Kontinenten die SupTech-Lösungen des Unternehmens ein, um Daten von 34.000 Firmen in 60 Ländern zu erfassen und zu analysieren. Regnology beschäftigt insgesamt über 770 Mitarbeiter an 17 Standorten in 12 Ländern.
Du hast Fragen? Schreib uns gerne unter:
recruiting@regnology.net
