IT Technician
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Global Forwarding Freight – South Africa has an opening for an IT Technician where you will diagnose, repair, and maintain hardware and software components to ensure the smooth running of computer systems. The responsibilities include installing and configuring computer hardware and being the strong point of contact for IT Infrastructure support within the company. Join us now in connecting people and improving lives.
In this IT Technician position
You will perform installation, configuration, maintenance and troubleshooting of end user workstation hardware, software and peripheral devices.- You will troubleshoot hardware and software issues and also be responsible for testing, repairing, and replacing damaged hardware.
- You will be upgrading the entire system to enable compatible software on all computers and perform tests and evaluations of new software and hardware.
- You will ensure security and privacy of networks and computer systems.
- You will be providing support to users and being the sole point of contact for error resolving and reporting.
- You will administer and maintain end user accounts, permissions and access rights and administer all equipment, hardware and software updates.
- You will ensure network connectivity for branches and liaise with vendors and conduct daily backup operations as and when needed.
- You will manage technical documentation and departmental SOPs for Infrastructure and attend to branch visits to provide onsite full helpdesk support.
- You will engage with External Service Providers when required, For Example: Network Service Providers, Printing Providers, etc.
- You will maintain working relationship DGF Computer Users and Local IT Vendors/ITS.
Now, here’s what we need from you
- 3 -5 years’ experience in an equivalent role or similar
- Bachelor’s Degree in IT/Computer Science
- Must have a matric
- Tertiary Education in IT related subjects, A+, N+, Microsoft Certified, Networking, MPLS-Fibre, Asset Management & Control, Security
- Proven experience in the management of IT Infrastructure and System Development role
- Proven record of identifying problems and resolving them
- Excellent written and verbal communication skills
We offer:
Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.- Possible further career development
- Competitive salary
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
- The largest global network with more than ~30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
