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Get to know our Team:
TreeDots is a platform that helps to redistribute unsold inventories in the F&B market from suppliers to businesses like restaurants, cafes etc. Through this platform, we aim to improve efficiency and productivity of F&B users to achieve more with less resources and prevent any unnecessary wastage. We are looking for Customer Success Associates to join our family!
Responsibilities:
- Contact existing customers via outgoing calls
- Upselling current products to existing customers
- Handling all incoming queries and feedbacks from customers and provision of support
- Reach out to customers on payment issues and arrange payment collections
- Revival of churned customers
Requirements:
- Diploma and above in related field
- Prior experience in Telesales, Telemarketing and Customer Service is a bonus
- Proficient in multiple languages / dialects is a plus
Other Information:
- Salary: Basic + Incentives
- Leave and Medical Benefits
- Working Location: Woodland
- Working Hours: 5-Day / Office Hours (Able to commit at least one day on weekends)
Job Type: Full-time
Salary: $2,200.00 - $2,600.00 per year
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